Ring Security Cameras

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M
Floodlight help
hardwired-security-cameras
troubleshooting

I recently installed the ring camera floodlight. It is wired. The video is working correctly and the motion detection will turn the light on for a flash then back off. Same when I try to manually turn

169

0

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12-10-2023 11:43:14

Responses (2)

  • J

    Hi @Minfred32. If the lights on your Floodlight Cam are not staying on normally when activated, try the following steps: - [Reboot your Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Double-check that you have done your [installation](https://support.ring.com/hc/en-us/articles/360060800632-Physically-Installing-Your-Floodlight-Cam-Wired-Plus) correctly. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

    0

    13-10-2023 09:17:16

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      12-11-2023 09:17:43

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