Ring Security Cameras
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K
Floodlight Cam Pro wired - Live View issues
hardwired-security-cameras
troubleshooting
I purchased 2 Floodlight Cams. One of them is working good. The second one was questionable from the beginning. I could get a live view sometimes. Now I can't at all. After speaking with Tech support, I tried different internet connections, Home WiFi (DSL), Hotspot from my phone and a friends Fiber. Camera has the same issue. Anyone have any other suggestions? Thanks
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22-03-2023 11:36:21
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Tom_Ring
Hi @kevin65. If you're unable to Live View on multiple devices/networks, including a WiFi hotspot, you'll need to resolve this with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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24-03-2023 07:34:13
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