Ring Security Cameras
Floodlight cam bracket - old vs. new. Please bring back the old bracket
I just had to replace a defective floodlight cam (1st gen. from 2018) which had a large round metal bracket with two posts. It installed flat and the gasket made a waterproof seal (mounted on a block that is made to provide a flat surface on siding). The new floodlight cam wired plus that was sent to replace it has a metal bar and when using the mounting screws provided, will not allow the plastic mounting bracket (yes, plastic) to sit flat on the same block. The large gap left by this new setup was difficult to seal with silicone as the gap is actually very large. Please bring back the metal mounting brackets. I am not sure if this was a cost savings but it is such a noticeable difference.
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08-01-2023 03:54:59
Responses (2)
- U
This bracket is just horribly -dangerously - designed. I’m having the same gap problem on a 4” round junction box. The screws stand proud of every j-box I’ve tried, and the plastic bracket bows to exacerbate the gap. You know the designers have surrendered when they put a “drain gap” at the bottom of the mount. I’ve been reading through all of the community posts and customer service kicks the can down the road on every one. Silicon, j-box modification, and “I’ll forward your comments to the team” aren’t the right answer.
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04-01-2024 03:01:36
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user38412
I just received two floodlights. I am adding to my camera. The bracket and mounting is horrible. My electrician could not believe how poor it is. The entire camera is mounted to the PLASTIC plate with one screw. I have older floodlights and they have a standard mount that a $30 light will have. This is a non standard, dangerous mounting configuration.
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06-03-2023 04:13:44
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