Ring Security Cameras

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Floodlight cam bottom light flashing blue
hardwired-security-cameras
troubleshooting

What does this mean when a wired floor light cam light on the bottom blinks blue and how do I fix it? Only 1 of 4 of mine is doing this. The camera and light won’t turn on. (The picture is a screenshot of a video. The light is actually “Ring” blue) ![IMG_1215|309x500](upload://yZU4ki7srarpvzqmCEBWwBaoYYi.jpeg)

1712

2

0

11-11-2023 02:46:48

Responses (2)

  • T

    Hi @PleaseHelpMe. If the light is flashing blue/white, this is indicating a failed setup. You'll need to reset the device by pressing and holding the setup button for 20 seconds, the releasing it. Next, you can [reconnect it to WiFi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network). Let me know if this helps.

    0

    13-11-2023 04:53:33

    • U

      Were you able to fix this? Mine is doing the same thing and I have no idea what to do! 

      0

      03-09-2024 04:23:41

        J

        Hi @user_7320e3. If you have tried the steps mentioned in the thread and are still having the same concern, give our support team a call for further assistance.

        0

        04-09-2024 07:15:54

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