Ring Security Cameras
Dirty lens
My spotlight cam has a kaleidoscope effect when the sun is out and a shadow around the view other times, I’ve tried wiping the lens with a damp cloth and it didn’t work. Any suggestions ?
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15-02-2021 07:29:07
Responses (3)
- K
The camera is hardwired moving it is not an option. This just happened this Winter season it has been fine up until now, the sun has never left a glare prior to season but whatever is going on with the lens now is being effected by the sun.
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23-02-2021 10:04:47
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- 7
This is happening to me too. Have had the hardwired floodlight cam for 5 years & have always had clear images until recently (last week or so). Smudged & blurry image is both day/night and does not improve with Zeiss cleaning cloths. What can be done? Screenshot attached. 
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17-01-2022 09:48:36
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Caitlyn_Ring
Hi @KLove65. Would you mind sharing a screenshot showing an example of what your Camera's view looks like? This way another neighbor or a member of our team can provide some helpful suggestions on ce we have a better idea of what you're seeing. :)
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16-02-2021 08:01:17
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