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Tom_Ring
Hi @BlueNinja. We have a great [Help Center article](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) that goes over how to fix some common issues with video quality. Typically, this is a network issue. I would check to see what your RSSI for your device is. If it is too low, it could be the cause of your video quality issues. I hope this information helps!
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21-10-2020 18:02:53
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