U
Critical Alerts Not Working
troubleshooting
I am not receiving audible notifications when my iPhone is on silent even though critical alerts is turned on. It used to work and now does not, but I have not changed any settings.
36 •
2 •
0 •
22-06-2024 05:25:10
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_51f835. Critical Alerts are currently only available for the following alerts: Ring Alarm Alarming, Low Temp Detected, and Water Detected. We have more information on this feature here. The Priority Alerts feature, which is only available for Ring Protect Plus and Pro subscribers, allows you to receive alerts from your Ring Doorbells and Cameras with Do Not Disturb Mode on. If you're still subscribed to the Plus or Pro plan, check that Priprity Alerts are properly set up under Device Settings > Notification Settings > Priority Alerts.
0
25-06-2024 05:06:13
•