Connecting Camera to Mobile Hotspot issue

I have been trying to connect a spotlight cam to a Netgear LM1200 hotspot. I was just on the phone with technical support for an hour before getting disconnected with still no luck. The odd thing is that I can connect my indoor cameras to it just not any outdoor cameras and they are sitting next to me not far away. I purchased a Chime Pro to see if it would help with no luck. I was able to connect the outdoor camera through the chime and home wifi and then switched the chime to the hotspot. When doing this I have no video but can turn the lights off and on through the app so there is some type of connection going on. I am at a loss after hours and hours of trying.