The Disarm/Home/Away buttons are missing from my app

Question

The Disarm/Home/Away buttons are missing from my phone's Ring app.  Earlier this morning they were there.  They are missing from my phone's app and from my wife's phone's app.  We cannot disarm the system.

user_3d5292 · Answer

Sorry for pasting this everywhere, but it must be known the 'Community' Is furious over this trash. They took it away to be money grubbing thieves. You now have to spend $100 a year to have the same icons we had with the $50 package. My elderly parents are having a hard time figuring out how to disarm the new way when they are outside in the front yard. Today alone, they got over 90 worthless notifications. This way they are 'forcing' us to use is too complicated to turn off the cameras. They force us to do it one by one now by clicking the 3 dots on the camera's while on the dashboard and disabling them one by one to stop notifications that way, per every device.  There is no simple 'Disarm' all button now. Then you have to go back through and turn them all back on again. I will not be renewing my sub over this and I hope millions of others don't either. Hit them where it counts. Their pockets.

user_dc534f · Answer

We also have the same problem...This morning they were on our app and this afternoon they aren't.  How do we fix this problem???

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