Ring Security Cameras

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T

tweedy_CA

Accepted Solution
Camera stopped receiving power. To keep it online and avoid draining its battery, reconnect power soon
cs-support
wireless-security-cameras
power-issue

Two of my cameras have an error message, "stopped receiving power. To keep it online and avoid draining its battery, reconnect power soon." One is a stickup camera connected to a wall socket The other is a spotlight camera connected to a solar panel. So far I have switched power cables with a device that does not have that issue, purchased a new power cable, used different wall sockets, and purchased a new battery. I have also set up the camera as "wired" and as "battery" for the power mode. I have rebooted the devices numerous times and uninstalled and reinstalled the app. Finally, the error message appears when I use Apple and Android devices. ![Screenshot_20230515_182917_Ring|403x500](upload://sa7mDLeFK1IsAW9vzJNT0w916rl.jpeg)

5436

2

1

16-05-2023 02:17:54

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