Ring Security Cameras
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Alternatives to pin and qr code
I've had to change my wifi password for security purposes (go figure) - my hard wired spotlight camera is up the top of my garage and not that accessible - it was installed by an electrician who had the right equipment for it - there's a button on top which puts it into instal mode but nothing else. I don't have the boxes anymore because the electrician installed it, so i don't have the user guide, or the pin no - what can I do? Right now my main security camera is offline.
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09-03-2023 05:38:56
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Caitlyn_Ring
Hi @user38765. I'd recommend following up with our support team to see what options are available. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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10-03-2023 21:44:06
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