All motions zones are turned off -is this a fault after software upgrade on app?

I ndoor cam has been working perfectly well until Ring added the motion warning upgrade to their app. Now the motion detection has stopped working and and it's trying to set up motion zones - and snapshot - without success so it's hanging up. Live view is still ok. There's no Protect contract on this one. Have an Iphone SE but have never had probs before. Have reset camera without success. Any ideas?