Ring Security Cameras

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user_3b062b

Accepted Solution
Advanced Motion Zone is cropped in battery mode
app-settings
cs-support
wireless-security-cameras

Hi. New to ring and I have set 2 cameras up on the front and rear of my property. Unfortunately, after my friend went home with the ladder, I realised that after enabling advanced motion zones it is cropped - unlike live view which is wider. Why is this?The cameras I have are the 3rd generation stick-up cameras running in battery mode with a solar panel. However, if I switch them to wired mode then the advanced motion zone works perfectly and is the same size as the live cam view.Why am I penalised for using battery mode? Why is there not an option to have the wider motion zone whilst in battery mode? I'm missing important alerts and after recently having someone attempt to break in I really want a way around this.Does anyone know a solution or am I best just returning and buying an alternative? The cropped zones are not enough to protect my property...

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22-07-2024 01:04:29

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