Responses (18)

• R

  rtm808

  The price was too good to be true, but probably intentional to get you to add on the alarm if you already had Ring cameras. You're already paying $100/yr for the camera plan, why not add the alarm system for just the initial cost of the alarm hardware? Worked for me; I just added the alarm, having had Ring cameras for a couple years now. This is a price increase, pure and simple, with a 3-4 year grace period so that existing customers don't immediately churn out. The question will be -- it was worth an extra $100/year. Am I getting $200 of value? I guess I have a few years to make a decision, at which point it may be worth moving on to the "next generation" of cameras and alarms, be it with Ring or someone else.

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  29-09-2021 12:42:09

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• M

  m49808

  Hopefully by then there will be the next new alarm vendor that just offers basic monitoring.

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  29-09-2021 12:54:48

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• S

  shamrock_3

  yes, can some one from @ring please clarify? are we going to have to start paying the new price come the next renewal- $20 a month ($240 yr) --or are we staying on current pricing $10 a month ( $100 yr) until 2025

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  29-09-2021 02:34:03

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  rtm808

  [quote="shamrock_3, post:7, topic:84860"] are we going to have to start paying the new price come the next renewal- $20 a month ($240 yr) –or are we staying on current pricing $10 a month ( $100 yr) until 2025 [/quote] According to Ring's [support doc](https://support.ring.com/hc/en-us/articles/360061428551-Protect-Plus-1st-Gen-information): > You’ll continue to have access to Ring Protect Plus (1st Gen) until your next subscription renewal after January 1, 2025, after which you’ll be automatically migrated to the Ring Protect Pro Plan. Ring reserves the right to change this offer, our subscription plans, or pricing for our services or any components, at any time, effective as of the beginning of your next billing period. If I'm interpreting it correctly: * If you're on Ring Protect Plus (1st Gen) now, you'll be able to renew that plan until it expires in 2025 * The Ring Protect Plus (1st Gen) is currently $10/mo, $100/yr, but there's no guarantee it'll stay that way through 2025 ("Ring reserves the right to change...our pricing...effective as of the beginning of your next billing period.") I suspect there will be a little bit of noise caused by this change at first, and the resulting "outrage" from some. The reality is, this gives all of us advance notice that the $100/yr plan has an end and we can use that to determine whether we continue to invest in the Ring ecosystem, or plan to move. I'm guessing that's why they made the end date 2025 -- leaves us grandfathered so we don't immediately all leave, but gives enough runway that, for most of us, a change in 2025 doesn't really impact us now. Notice, though, it got lost in the wave of Amazon/Ring product announcements, which was probably intentional -- I don't think any article picked up on this relatively major change to the way Ring prices its alarm plans.

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  29-09-2021 09:22:13

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  Tupaki

  What a ripoff and deceptive strategy. A lot of folks have invested a ton of $ in various devices upfront due to the lower subscription rates...with the increase, doesn't make sense for me to choose your service. Many competitors bear the cost of most equipment and provide similar monthly prices. You've lost my respect and business forever.

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  30-09-2021 02:05:39

• G

  guitar54

  Simplisafe offers free monitoring and non of this Ring bait and switch. I'm not happy and non of us should be!!!!

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  29-09-2021 12:27:30

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• C

  Caitlyn_Ring

  Hi neighbors! First, thanks for sharing your feedback about the Ring Protect Pro plan here, as well as sharing information that you have found in our Help Center with each other. This feedback is appreciated and I’ll make sure to pass it onto my team. I’m happy to share some resources and information that may help clear up any confusion or answer any questions you have. You can find all of the details and information on what the Protect Pro plan entails [here](https://support.ring.com/hc/en-us/articles/360061018212-Information-about-Ring-Protect-Pro) in our Help Center Article. If you are currently subscribed to the Ring Protect Plus plan and you’re wondering what happens to your plan, you can read about that [here](https://support.ring.com/hc/en-us/articles/360061428551-Protect-Plus-1st-Gen-information). It’s important to note that the Ring Protect Pro plan only applies to our neighbors in the U.S. as well, so neighbors in other regions will not have any change to their plans. Finally, if you want to see a comparison of all our plans side-by-side, you can find that listed out in [this article](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). The resources I linked should help answer any questions you have, but you can always give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) if you have any further concerns about your account or plan. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. I hope you find this helpful, and feel free to continue sharing any feedback you may have! :slight_smile:

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  30-09-2021 07:19:32

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