C
Email requiring protection
battery-video-doorbell
troubleshooting
ring-protect-plans
I just bought my new ring doorbell video doorbell and I got an email today stating that I would have to have a protection plan on it if for my alarm but I don’t have an alarm on my house, so why would I need a protection plan if I don’t have an alarm on my house I just want the video doorbell that’s all I need. I don’t need anything else. Thank you.
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29-03-2023 03:06:08
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Caitlyn_Ring
Hi @Cathylperez. You likely have received an email regarding some changes to our Ring Protect plan for Ring Alarm users. You can read more about these changes [here](https://community.ring.com/t/ring-alarm-subscription-changes/189243). The change affecting users who only have a Ring Doorbell or Camera is that a Ring Protect plan will be required to utilize the [Modes](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-of-Your-Ring-Devices-with-Modes) feature. I'd recommend reviewing [this article](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) for an overview of each plan and what it provides.
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29-03-2023 08:12:46
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