Responses (5)

C
CaliKiwi
I’m following this too. I have a ring account and just added one more camera. I have a total of two cameras and I’ve been with ring several years. Why do I get messages telling me that my ring protect plan only has 26 days left; especially when I just made my annual payment this month?Hope we can get answers.
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19-05-2023 04:31:09
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user15963
I’m starting to feel really ripped off here. We have a protection plan/cloud service that is paid up for the year and I’m now being told I need to pay $100 or my subscription will end tomorrow and I’ll lose all my videos! Why did I pay $30 per camera for the cloud service?!?! Wasn’t that what that was for!!!
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21-05-2023 15:44:51
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T

Tom_Ring

Hi Neighbors. If you have recently added a new device, your current plan will default to a "trial plan". Once the trial ends, it will revert to your regular subscription plan. I see how this can be confusing, and I'll be sure to forward this feedback.

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22-05-2023 14:30:48

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user52710

Yeah, it's irritating to have to click it off to see my entire screen! VERY POOR programming on Ring's behalf! Seriously! It's truly pitiful!

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28-07-2023 19:57:38

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user52710

It makes me not want to add my other devices because the pop up is VERY irritating!

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28-07-2023 19:58:23

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user_5d3415

Still not resolved in december 2024

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12-12-2024 18:11:50

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user_a50d0f

Still not resolved 29th March 2025. That's two years Ring have been aware of this bug, and have done nothing to fix it. It's a minor thing, but REALLY annoying!

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29-03-2025 08:53:02

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Bobwun

This has prompted me to shop other service providers, 5 cameras will be sold on ebay.

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01-06-2025 14:53:38

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user_bac888
still not resolved and it is VERY irritating and suspect programming. PLEASE FIX
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10-01-2025 21:17:39
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user_9f23a3
Still not resolved May 2025 I’ve just added two new cameras after years of being a subscriber, very very annoying
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14-05-2025 05:38:30
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