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I can't unscrew my ring doorbell.
The screw just keeps turning, but it isn't coming out. I can't grab it with a needle nose plier because it isn't sticking out far enough. There is nothing to grab. I tried a flathead screwdriver and a knife to get under the screw head, but nothing is working and my doorbell needs to be charged. Any suggestions?
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22-04-2025 15:26:44
Responses (2)
- U
The screw is turning, it's just not coming out. I've tried to pull it out with pliers, but there's not enough to grab. I'm at a loss about how to get it out so I can charge it.
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23-04-2025 23:44:51
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JHi @user_ff7718. You have exhausted all troubleshooting steps we would have recommended for your concern. The next best step is to give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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25-04-2025 18:07:46
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Tom_Ring
Hi @user_ff7718. It sounds like your screw is stripped. Try putting a rubber band over the screw head and then turning. If that doesn't work, a small dab of hot glue may help you get enough grip to twist it out. Let me know if this helps.
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23-04-2025 16:49:34
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