English

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
T
unmonitored system message

We have a pro monitoring plan but the app has a message that we do not and that we are self monitored. This is unnerving. What's going on?

813

0

1

26-08-2020 12:59:00

Responses (2)

  • E

    Sounds like you have it set to self monitoring. Go into the settings, then monitoring. Change it to professional instead self monitoring.

    1

    26-08-2020 01:32:38

    • M

      In addition to @Eagle328's solution above, here is our [help center article](https://support.ring.com/hc/en-us/articles/360047616551-How-do-you-sign-up-for-professional-monitoring-) about Professional Monitoring, with instructions and links for more information. :)

      0

      26-08-2020 10:09:21

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      2

      User
      Solutions

      B

      Boone

      1

      User
      Solution

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution