Responses (5)

H

hrh

True. However, if you remove access from all of the devices it will then want to delete the user.

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18-12-2019 18:05:45

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H

higan

I have a vacation home, and has the same issue. I gave my agent a shared user account to monitor and access my vacation home while I am not there. But when I am in the vacation home, I don't want anyone to monitor even access the house. I will visit the vacation home from time to time. Everytime to changing monitored devices one by one from app is too troublesome. Remvoing the account then add it back again everytime is not a good idea either. Please suggest your engineering team to add a feature to temporarily suspend the shared users with just one click. I believe this feature is easy to implement and very helpful to the customers.

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31-05-2020 16:52:51

K

keisul

I would also appreciate the ability to temporarily remove access to video doorbell devices from certain family members during certain hours without totally deleting them.

3

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28-09-2020 02:11:26

T

Tom_Ring

Hi Neighbors! I wanted to step in for Marley here! This would be a great submission for our [Feature Request Board](https://community.ring.com/t5/Feature-Request-Board/idb-p/Feature_Request_Board). This is where Ring gathers information about what YOU want Ring to add/improve on. Once ideas are submitted, you can upvote them to help them gain traction.

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28-09-2020 16:31:33

M
Ma22202
Honestly this is such a haste that will try to return this system and go with Something else
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23-10-2020 23:42:45
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M

Ma22202

Found a work around to this problem for problem, no thanks to ring support. Buy the cheapest camera they offer, toggle off record motion and motion alerts Under users remove all devices except for that camera for the user you want to temporarily remove permissions to This renders the camera useless so there a $60 price for this fix but it works

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26-10-2020 00:29:50

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H

higan

Seems to be a workaround before Ring adds this enhancement. Thanks.I think that's an important feature for those people who have vacation homes. Don't know why Ring deosn't want to add it?

0

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03-11-2020 22:43:08

S
sh3lbz09
If I delete a user from my account, will they get an email saying they have been removed or will this be anonymous?
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31-12-2020 16:32:38
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C
coloradogold
My work around...Turn off their access to my smartlock in their profile.Then I set up a schedule for them that allows them the ability to turn off the alarm for 5 minutes one day a week. And of course didn't tell them that.Then just delete the schedule when they are staying at the house and turn on lock access
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03-03-2023 03:34:57
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