Responses (18)

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Nick686
This is a problem considering I purchased these as a Christmas gift for my shared user...You have to add the bulb to a group during setup, but you can't share groups... Bulbs can only be moved between groups, even if it's one bulb.Is there any way for a shared user to control a smart bulb from their account?
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31-12-2020 18:33:31
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Nick686
This is a problem considering I purchased these as a Christmas gift for my shared user...You have to add the bulb to a group during setup, but you can't share groups... Bulbs can only be moved between groups, even if it's one bulb.Is there any way for a shared user to control a smart bulb from their account?
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31-12-2020 18:33:31
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LV
The absurdity of selling light bulbs and not allowing all users of the house the most basic ability to turn a light bulb on and off....I mean, this has to be a joke, right? I need the bridge that came with these bulbs, otherwise I’d be returning. Ring is literally selling a lightbulb that only one person is allowed to turn on/off. And the support person I spoke to could only read from a script and had no clue how to respond when I asked her “are you telling me that when someone at home wants to turn off a light, they have to call me and have me do it for them???”. Ring should be embarrassed.
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06-01-2021 05:45:32
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Jrf76
Couldn't agree more!! The more I use this system the more it annoys the f*&% out of me. It's enough to make me want to scrap it all and switch to a different system. (I'm actually researching different systems right now...)
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24-01-2021 19:34:52
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Mr.Quez
I only recently stumbled across this missing functionality when trying to add my wife to a simple light group I setup for a couple of A19 bulbs in the garage. This really is a pretty common-sense function, allowing users *besides* the initial person that set up a light group to control that light group... Frankly this should have been present *from Day 1!* @Marley_Ring Given that it’s been nearly a ***year*** now since this functionality was 1st requested, can you please provide ***any*** kind of update on the development status and/or an ETA to release of this feature? Given that Ring lights already allow *any* and all users to control them via Alexa, the necessary framework/API’s to enable group-sharing functionality *must* already exists, so why not expose them directly to users?? Additionally, if the concern is security, then why does Ring even allow ***all users*** voice-control, but not *direct* control via the app?! This logic is completely counter-intuitive and contradictory, it should be resolved ASAP!
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16-03-2021 22:00:43
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