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Ring Floodlight Cams & New Samsung A32 5G Phone Unable to access Live View via Mobile Data
hardwired-security-cameras
Hi All! Me & My wife switched to new phone, mine is Samsung A32 5G & wife is iphone 12. iphone can access the Live View almost immediately, but my A32 just can't load (It works on WIFI, but not Mobile Data). I switched back to my old phone, Live View is working. I saw a lot of people have the same issue but no solutions provided by Samsung or Ring. I really need to made this work because of safety and security reasons. Can anyone help? This is frustrating, because I have a elderly at home.
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12-05-2021 12:51:37
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MKam
Hi @Marley_Ring, Thank you for you help! I already called my carrier, they said that I am because it works on my old cell phone. Do you know like what android apps that can conflict with the Ring app??? It's a new phone, Please help!
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14-05-2021 12:19:48
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