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Ring default sounds missing on Samsung Note 20 Ultra

So, all the Ring default tones and motion tones are present on my iPad and my iPhones, but I just got the new Note 20 Ultra. I have followed every single piece of advice to try to get the Ring sounds added to my phone. Whatever I've done, it still defaults to the Samsung Notification sound, Spaceline, and I never know if I'm receiving a text, an email, or if someone is at my door or passing near it. All sounds the same. I've installed, uninstalled too many times and have granted storage access to the App as it requested me to, and that was supposed to install the ringtones. No dice. I'm at a loss where to go from here. Called the Ring team too. No answers. I can't be the only one with a new Android and no Ring sounds. Any suggestions? (Besides go back to an iPhone)

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01-10-2020 12:01:37

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