Ring App
Ring app requires 'Force Quit' macOS Big Sur 11
The Ring app on macOS Big Sur 11.xxx will not quit. Shows 'unresponsive' and of course prevents the computer from sleeping or shutting down. A manual 'Force Quit' is required. This is not new nor unique to Big Sur. I see references to identical behavior going back at least a year. Started this topic because the specific behavior was not identified in any Subject explicitly and specifically. The Ring app has been a disappointment generally compared to expectations from presumably a well-financed parent. As is corporate communications behavior. For example, I was unable to find a way to report (email) this information except to join these forums and comment here. Never thought anyone could 'out Verizon Verizon', but apparently I was wrong.
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27-11-2020 01:54:34
Responses (13)
- C
Hi neighbors! Try uninstalling the Ring App, restarting your Mac device, and reinstalling the Ring App. This typically resolves app performance concerns. Additionally, make sure all of the updates on your Mac device were properly installed.
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30-11-2020 04:22:37
JNope. Didn't think that would work. Check the reviews at the Apple App store. I'm sticking with Ring because I don't know of a better alternative. But I'm also not expanding the 'network'. Ring needs to get as interested in a quality product (read decent app) as they obviously are in selling devices. Unless that happens there will be a mass exodus soon as someone offers an alternative.
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01-12-2020 01:41:13
JI think the answer to support for macOS is NO. To add the latest I've been unable to change the email on the account. It's 'grayed out' as a choice with a browser login; not available as a choice on the Mac App; and fails with the iPhone. Did some searching for alternatives and found at least one other brand (forget which now) with a user comment that they also support nothing but 'mobile' devices. I did go on the Apple App Store and left negative feed back for the App reference the lack of functionality and support. Oh yeah. Have not been monitoring the cameras much over the holidays (Christmas lights got hung in such a way that main camera was useless LOL). But as of today guess what? Yep. macOS app hung and had to force quit. I'm not impressed. At all. When I find an alternative - gone.
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21-01-2021 07:29:35
- H
Same problem here. I opens and seems to work fine, but when I try to close it, it freezes and I have to Force Close the app. Please help.
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29-11-2020 02:09:49
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- N
FYI all, just spoke to "community" rep on Ring phone line and, to my amazement, he said the company had decided simply not to support/upgrade the app for desktop or laptop use from here on out... as a means, he said, of getting people to use mobile devices. So much for consumer service...
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03-12-2020 11:57:56
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PInterestingly enough, Logitech used the same approach for their hub-based remotes starting with no spport for Catalina. Once Apple went wit ha 64bit system, Logitech figuers it's too much work to support desktop applications going forward. Very dissappointing!
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06-12-2020 05:20:42
- D
I have the same issue. On my Mac all day long and need the app there, rather than on my device. I continually needs a Force Quit as it continually stops working. And there's no fix? Sucks.
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15-12-2020 12:27:21
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HSI_Joe
Same problem here. I opens and seems to work fine, but when I try to close it, it freezes and I have to Force Close the app. Please help.
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29-11-2020 02:07:07
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