Ring App
Neighborhood notifications on non neighborhood country
I live in Mexico, close to USA, and I'm getting Neighborhood notifications, so I tried to shorten the radius only to find that Neighborhood app is not available in my country. I tried accessing the settings via the website but that opens Google store, and the app is unavailable in Mexico. So I'm stuck, I cannot stop notifications. Please help me reduce the radius or disable neighborhood notifications.
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19-07-2022 05:54:23
Responses (6)
- U
Nope, I don't have the neighborhoods app. I get notified but I can't stop it. The Ring app doesn't have any Neighborhood settings I can modify. 
•1
22-07-2022 04:05:13
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- U
This is the notification I see 
•1
22-07-2022 05:04:32
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C@user17965 Thanks for sharing those screenshots. Have you ever had any previous locations in your Ring app? Or is this the original location where you set up the Ring devices? Additionally, could you confirm what zip code you're seeing in the Safety Reports?
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22-07-2022 03:32:19
- U
Nope, first ring device ever, no previous address. I don't get security reports (from the what I can gather those are in the notifications, but I've never seen that). Curiously I get the notification that neighborhood notifications are piling up I tap that one and just get the main section. Most likely I can't access that activity (from Android app perspective).
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24-07-2022 07:27:26
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- U
Notifications keep piling up. They don't disappear after opening directly through the notification (which I can see, the alert details page looks fine) 
•0
30-07-2022 02:10:58
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Caitlyn_Ring
Hi @user17965. Does this happen when you navigate to the Neighbors tab within the Ring app itself? The Neighbors app is currently only available in the United States, so you won't be able to download it, but I'm curious if it will allow you to edit the settings in the Ring app itself under the Neighbors tab. Please feel free to attach any screenshots to demonstrate what you're seeing on your end as well.
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20-07-2022 05:17:36
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