Mobile App only opens to blue cover page; no dashboard

When I try to check into my dashboard and / or do a Live View on the mobile app on my iphone, it only goes so far as the blank blue cover page. I wait for the rest of the app to open up but it takes so long, my phone goes on hibernation and the app never opens. The only way I can view my different cameras from my iphone, is if I click on a motion alert notification, and then from there I can go to the Dashboard and see previous activity and do Live View on that specific camera that is tied into the alert. If I want to see another camera, I can only see it by clicking on a previous alert from that other camera. I cannot go directly to dashboard as it only opens up to the blank blue cover page.