Ring App
iOS Notifications - do badges work?
HI all, I have notifications working fine on my iPhone - when motion is detected, I get a notification on my screen. I was wondering though, I have never seen any badge numbers on the app - if I have not actually tapped the notification or opened the app to check out the motion notificaiton alert, I would expect to see a red '1' badge over the app. Are badges used like this, or is there jo badge support inthe app? thanks!
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15-07-2019 06:12:57
Responses (18)
- D
I just installed my new Ring doorbell this week (I have iPhone 6s updated to latest software version 13.3). Alerts and banners work fine when there is activity at the doorbell. However, I cannot get badges to appear on the Ring icon, even though I set up everything correctly in iPhone Notifications to allow all alerts on the Ring app, including sounds and badges. This morning I spent 10 minutes on the phone with Ring support to seek a possible solution, but they could not help, despite trying several fixes. According to the message below from Marley\_Ring dated 7-17-2019, this feature is not available? If so, then the Ring tech support person I spoke with today was not aware of it. Can someone confirm whether badge notifications will work on iPhone? If not, will this feature be available any time soon? Thanks!
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26-12-2019 05:34:38
JAny update to adding this feature? It’s been 7 months. This would be very helpful. I don’t sit and stare at my phone all day and sometimes so many notifications on screen that I don’t review and just swipe home screen to get to apps.
•5
28-02-2020 08:43:07
NI agreed with this person; the Red Dot badge notification is useful and very important, please have this feature soon. My friend stopped using Ring since he said there’s no red badge notification. He found annoying to go in the app in order to see notifications. It’s too late by the time he checks it.
•5
05-06-2020 09:46:14
- C
Please add badge notifications to the iOS app. It is incredibly frustrating to see badge notifications for nearly all my apps--except Ring. This is not a small issue. Ring sells itself as a company that cares about their customers' and their family members' safety. How can I feel secure when I may one day accidentally assume that I do not have to worry about my home and my family's safety because I do not see badge notifications? What if there is an intruder at my doorstep and I fail to take notice because there is no badge notification? This is a small fix that could have huge ramifications.
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12-01-2021 10:33:32
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- A
Any updates? Just got my first ring last week and could not figure out why I wasn’t getting badge notifications. Never crossed my mind that it’s not a thing. Honestly, I will research the competitors for my next purchase (we will be selling in the next 6 months and the ring will stay with this house) and see if any of them have badges enabled because it’s that important/useful to me.
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20-01-2021 03:54:02
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- E
Any updates on this? I just purchased the doorbell and alarm system and this is definitely a super letdown. I mean my blink cameras have this capability.... Please add this feature.
•0
02-04-2021 02:12:08
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- M
Thank you for the continued feedback on this, neighbors! We've mentioned creating a feature request for this, but I wanted to also provide the link to that board, in this thread. As we always value our neighbors' feedback, feel free to add this request on our [Feature Request Board](https://community.ring.com/c/products/feature-request-board/24). This way other neighbors can share their interest in one place, that we can organize and share with our teams here. :)
•1
02-06-2021 05:12:53
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Marley_Ring
Hey @aka, we currently do not have notification or alert badges to show how many notifications are unread over the app icon. This would make for an excellent feature request though, and I will of course share this with the team.
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17-07-2019 05:36:07
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