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I am unable to ‘delete all’ events in ‘history’; I can only delete individually
troubleshooting
wireless-security-cameras
I am unable to delete ‘all’ events in video history. I can delete events individually as per Ring instructions. When following instructions for‘delete all’ when I get to ‘actions’, it’s not there. Up until this week I had no problem doing this in the Ring app. ??
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22-12-2023 07:25:17
Responses (2)
- C
Hi @Scarlett. If you could please share the information Tom requested in the previous moderator reply, that would be helpful for troubleshooting purposes.
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03-09-2024 10:51:14
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Tom_Ring
Hi @user72230. What type of phone and what version of the Ring app do you have installed? There should be a pencil icon you can tap on in the Event History to access the Delete All feature. Feel free to share a screenshot of what you are seeing in the Ring app.
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26-12-2023 04:37:24
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