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T
How do I stop alerts when I'm home
app-settings
troubleshooting

I have a ring doorbell and 3 stick up camera's. In the ring app I have the Geofence set to my home. It is also auto-snooze on arrival for 3 hours. I never want to get an alert when I'm home. How do I set the app to do that?

1593

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22-12-2021 05:15:50

Responses (2)

  • M

    Using the [Geofencing feature](https://support.ring.com/hc/en-us/articles/360052805372-Geofence-in-the-Ring-App) was a great step, however, it looks like the auto-snooze duration limit is indeed 3 hours. You can also use [Modes](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Devices-with-Modes) to customize how your Ring devices will operate in certain modes, and Motion Scheduling if you know of times and days when you are routinely home or do not want notifications. I hope this helps! :)

    0

    23-12-2021 04:06:15

    • T

      So what's the purpose of the Geofencing feature? I get constant alerts when I'm home and yes I can snooze alerts for 3 hrs and I guess will have to do that every 3 hrs. There has to be a way to stop alerts when home. If not then how can I stop alerts permanently?

      0

      24-12-2021 03:47:24

        T

        Hey @timjet. Geofencing is designed to serve as a reminder to adjust your Modes when you leave or enter the Geofence. As Marley mentioned, the Modes feature is a great way to control your notifications while at home. [quote="Marley_Ring, post:2, topic:104033"] You can also use [Modes](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Devices-with-Modes) to customize how your Ring devices will operate in certain modes [/quote] You can also setup a Schedule to help mitigate notifications during periods you are usually home. This Help Center article [here](https://support.ring.com/hc/en-us/articles/218380863-Scheduling-Times-When-You-Don-t-Want-to-Receive-Motion-Alerts-) has information on setting that up.

        0

        28-12-2021 04:22:14

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