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Window and Door Sensors Gen 1 going offline
Every RING system we have is now having issues with random sensors going offline and others showing incorrect results like unlocked when locked or open. We have 5 systems in properties all with different accounts. If you're seeing this as well, which you are, maybe bring it up here.
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13-11-2020 05:51:17
Responses (1)
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Hi @Jebtolston. Would you mind reaching out to our support team regarding this concern? Since you have done some troubleshooting and you're still experiencing concerns with your devices, I would suggest contacting our support team so they can take a deeper look for you. Please give our support team
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28-12-2020 20:17:15
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Jebtolston
I am having this same issue. Not all of them, but two. I’ve replaced the batteries, removed and traded to the network. Total pain. Do I need to buy new devices?
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26-12-2020 15:42:03
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