My keypad for my alarm just stopped working. Won’t charge, won’t do anything. Doesn’t appear that I can change the battery. I’ve only had it about a year and a half
Hi @user20314. Try the troubleshooting steps listed in our Help Center article [here](https://support.ring.com/hc/en-us/articles/360042155432) to see if you can get your Keypad working again. If it's still not working after trying these steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a deeper look. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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11-08-2022 05:43:11
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Caitlyn_Ring
Hi @user20314. Try the troubleshooting steps listed in our Help Center article [here](https://support.ring.com/hc/en-us/articles/360042155432) to see if you can get your Keypad working again. If it's still not working after trying these steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a deeper look. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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11-08-2022 05:43:11
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