Ring Alarm
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A
Ring intercom e URMET 1130/3D
battery-video-doorbell
cs-support
intercom
Hello. I connected my ring as described by appA6-7A5-9A3-2A2-1A1-6The test procedure is not completed.I move A6 out of 8I complete the test but the sound of the intercom arrives on the app but I don't open the door.How can I fix it? I know that the A5 cable is the door opener: where should I connect it?Thanks for the answers.
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25-04-2023 08:50:21
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Caitlyn_Ring
Hi @antoniorati. The Ring Community forum offers general support in English only at this time. For assistance with your Intercom, I'd recommend reaching out to our [Intercom support team](https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support), either via phone or email.
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25-04-2023 15:16:03
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