Ring Alarm

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D
Retrofit Kit detects doors as open when closed and vice versa
retrofit-kit
alarm
cs-support

I installed the Ring retrofit kit to my wired alarm system and see the following 2 issues: 1) When door is open the ring app says its open and vice versa (it does work, but the logic is reverse) 2) when i connect the "C" common wire, it doesn't work (but works by connecting the zone wire to the terminal only without the C)

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16-04-2023 09:09:56

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