RETROFIT AND CURRENT SENSORS

Question

GOT OUR RETROFIT KIT IN THE MAIL YESTERDAY.   LOOKED AT THE PANEL FOR THE CURRENT ALARM LAST NIGHT. EACH ZONE HAS 4 WIRES FOR EACH DOOR/WINDOW SENSOR.  BLACK/WHITE AND RED/GREEN.  FROM WHAT I UNDERSTAND THE BLACK AND RED SHOULD ONLY NEED TO BE WIRED TO POWER A SENSOR SUCH AS A MOTION SENSOR.   THE CURRENT SYSTEM IS WITH ACS AND WAS INSTALLED WHEN THE HOUSE WAS BUILT A FEW YEARS AGO.  WE JUST BOUGHT IT 2 WEEKS AGO.    AM I CORRECT IN THINKING JUST THE WHITE FOR COMMON AND GREEN FOR EACH SENSOR NEED TO BE HOOKED UP?  I WOULD LIKE TO GET IT INSTALLED WITHOUT HAVING TO SCHEDULE IT FOR OVER 2 WEEKS FROM NOW THRU THE WEBSITE. ANY HELP IS APPRECIATED

Caitlyn_Ring · Answer

Hi @RJOHNS74. This and more can be found through the links in our [Community post](https://community.ring.com/t5/Ring-Alarm/Ring-RetroFit-Kit-Helpful-Tips/m-p/6722) about the Alarm Retrofit Kit. If you are unable to find the exact solution, check back here to see if other neighbors have shared a similar experience with their Retrofit Kit throughout the Community. You can also give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

GRH88 · Answer

Wondering what you ended up doing?  I just got my retrofit kit and noticed all of my door/window sensors are 4 wires: red/white and then green/black… very similar to yours.

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RETROFIT AND CURRENT SENSORS

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