Protect Plus Professional Monitoring - Eastern Ontario - Confusion with municipality

Hi Ring Support, I've contacted support several times on this issue and have never received a response. I am subscribed to Protect Plus. I've tried many different address in my locality, mine, and those chosen at random to verify. I continue to receive the following: "Verify Location Double check your address Ring can't offer professional monitoring for PO boxes, homes on military bases or rural routes, and a few other typoes of locations " My municipality is South Stormont, Ontario. I've contacted the individual at the local OPP station and was put in touch with Mr. Perkins, the false alarm coordinator for the county. He informed me others have activated Ring to his knowledge with professional monitoring but a permit is required. I would love to know if Ring can verify this or if I pay for the permit, will I still be out of luck based on my address. Specifically, I'm looking for protection in Ingleside, ON K0C 1M0. Thank you for assistance.