Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
New Gen 2 Keypad
Happy to get my new Gen 2 Keypad and Sensors today. Sensor's are sleek and work great. Good job on those. The keypad is nice and sleek as well. One issue: Turning off Power Save, does not keep the home/away or disarmed light on like the old pad did. This needs to be on when power saving is turned off. Great to have so you can look across the room to see the status of the alarm.
5868 •
0 •
53 •
30-04-2020 19:03:33
Responses (9)
- A
Agree this needs to fixed. I want to see that alarm is on from across room. I will have to return Gen 2 if this is not resolved. Thanks Ring in advance for timely remediating this lack of functionality.
•3
04-05-2020 00:04:19
•
- N
My only annoyance in the system is this. I thought by buying the 2nd gen that eveything would be improved however this is clearly a step backwards and less useful than any other alarm system I've had in the past.I'm hopeful that this is fixed through a firmware update so that I can improve my Amazon reviews of this system
•3
03-06-2020 10:57:43
•
- M
I just installed a 2nd gen keypad that replaced a 1st gen. I am very pleased with the changes to the green battery light which had to be covered up with duct tape due to its brightness on the 1st gen. However, I do miss having the 1st gen power save option of having the mode button light always on when plugged in. I have a keypad in the entry and one in my bedroom. It was comforting to look up and see the red mode status in the middle of the night when awakened by something or to glance at the entry keypad when walking through the house and see the mode status without having to walk up to the keypad. It doesn't appear that this is possible with the 2nd gen keypad but it would be great if the Ring engineers could build this into a future firmware update.
•2
07-06-2020 01:53:02
•
- B
I agree 100% that this is an absolutely necessary feature. Not being able to see if the alarm is enabled across the room is a huge step back from the ADT system I'm coming from. This seems like an easy fix to allow an option to keep the lights on. Can we get a beta for this?
•5
12-09-2020 16:35:35
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
TechGuy42
Does it have a bright green full battery LED when leaving plugged in?
0
01-05-2020 18:18:23
•