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My ring app is not working just blurred screen and no way of controlling because all I see is a blur

My ring app is not working just blurred screen and no way of controlling because all I see is a blur

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1

02-08-2020 07:26:21

Responses (1)

  • B

    [@Dlc610](https://community.ring.com/t5/user/viewprofilepage/user-id/81403) It sounds like your Ring app might somehow be corrupted, or the issue is with your phone itself. You should use your phone management settings to Un-install the app completely off your phone. And then Reinstall the app back. And if your issues continue, you should call Ring Support by telephone: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) I hope you solve your issue. :)

    1

    02-08-2020 11:01:19

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