Keypad flashing red battery light
Brand new install. Plugged in the keypad and get a fast flashing red battery light. I've unplugged/replugged, reset ("1" key), etc. The flashing lasts for a few minutes and then nothing. Help?
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10-09-2019 06:23:36
Responses (5)
- P
Brand New just received 2 days ago. all door sensors and PIR Motion Sensors are connected and working fine with Base Station including one keypad. but the extra keypad is acting strange whenever I plug, it's red battery light is blinking fast. tried "5" rest and all things can find in the ring site. but still no luck. only once it turned blue for like 1 min and then when i try to connect to the base station blue light went off. now every time when i do rest with a pin to the back the white light comes on and goes off with network indicator.
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05-01-2020 09:44:36
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- P
> @KH2TX wrote: > > Brand new install. Plugged in the keypad and get a fast flashing red battery light. I've unplugged/replugged, reset ("1" key), etc. The flashing lasts for a few minutes and then nothing. Help? HI did you get your keypad fixed up?
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05-01-2020 09:47:42
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- S
My keypad's battery LED is also flashing red. I wonder what was the solution!
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02-03-2022 01:15:18
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- M
Check out our [Help Center article describing the Keypad buttons and light patterns](https://support.ring.com/hc/en-us/articles/360042894911-Ring-Alarm-Keypad-2nd-gen-Lights-and-Buttons-Explained) for best reference at what your Keypad might be doing. A red light can be a network light due to a connection issue, or could mean the battery is very low. For further assistance or a closer look at a light that might not be described above, feel free to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
•1
02-03-2022 03:16:53
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Marley_Ring
That is definitely an unusual light pattern to see. Please attempt a reset by briefly pushing in and releasing the pinhole button on the back of the Keypad, while it is unplugged. You will likely need a paper clip to do so. If this does not resolve that LED indicator, I recommend reaching out to our support team for more in depth troubleshooting.
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10-09-2019 10:13:42
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