Keypad Battery & Chirp
Hello, I am having issues with the keypad battery. It dies 48 hours after I fully charge it. It is about 3 months old. Also the chirp sound is all distorted. Any reasons for both issues?
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06-06-2020 12:53:30
Responses (1)
- C
Hey neighbors! @Khunter69 Is on the right track, as this would need to be a call to our support team to see if you can get the Keypad fixed with them or replaced through them. For support, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. In addition @Khunter69, please re-reach out to the team and let me know what the status of your replacement is, or if they are able to re-fulfill this, as it seems it may have gotten lost in the mail or something. Let me know how this goes for you, neighbors! :)
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08-06-2020 05:14:11
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Khunter69
I am having the same issue with the chirping noise being distorted. I called Rung CS and they said they would send a replacement and haven’t received anything or heard anything in a month!
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06-06-2020 01:28:49
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