J
Installing Contact Sensor on Aluminum sliding Windows with Vinyl window shutters
motion-detector
troubleshooting
I just purchase a Ring Alarm System and would like to know if there will be issues when you install the contact sensors for the windows that has Aluminum frame and also our windows have Vinyl window shutters covering the windows instead of using curtains or window blinds. Will the aluminum frame of our window and the vinyl window shutters BLOCK the signal of the base motion sensor? If yes, I need to return this Ring Alarm right away. Thank you.
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01-01-2022 08:22:10
Responses (1)
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Caitlyn_Ring
Hi @JM176. Yes, aluminum can cause interference with the Z-Wave network that the Ring Alarm and its components use. You can read more about network interference in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360038329471-Network-Guide-to-Wireless-Range-and-Interference-). I hope you find this information helpful in deciding what security options best work for your home. :)
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03-01-2022 08:55:27
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