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Have Protect Plus Plan - Monitoring Is Not Set Up
I have the protect plus plan, however, I am noticing a message on the Ring app when I arm my security system that Monitoring Is Not Set Up. I thought monitoring was part of this plan so I am not sure what is going on here. Anyone have any ideas?Thank you
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07-06-2020 13:25:52
Responses (1)
- J
Hi. Thank you for your reply. Upon reading the text in the link you sent, I notice it says this:"Once you complete your registration for monitoring, we will email you details about how to obtain a permit where you live."When they refer to completing registration for monitoring, what do they mean? Is there some sort of registration form to fill out? As far as I can remember, I went through the process of setting up my account with Ring and then proceeding to sign up for the protect plus plan. I don't recall any other sort of registration. I also did not receive an email with information on how to obtain a permit, as the article also suggests.
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09-06-2020 12:11:05
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malmayj
Are you in an area that requires a permit? [https://support.ring.com/hc/en-us/articles/115005071723-Ring-Alarm-System-Permit](https://support.ring.com/hc/en-us/articles/115005071723-Ring-Alarm-System-Permit)
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07-06-2020 16:22:21
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