penicillinman
Geofence with multiple users
I have setup the geofence feature. Both me and my wife use the ring app on our phones. How can we set up geofence to trigger a reminder ONLY if both the users are outside the perimeter?
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04-03-2021 12:11:21
Responses (16)
- J
So, let me get this straight: Ring released a feature like this that DOESN'T already have a built-in way to address shared users residing in the same address AND doesn't give the users an option to make exceptions to the rule? Ha ha! Great job, Everyone. I'm sorry to be so scarcastic, but such a mistake makes a very useful feature not useable for, what I assume, is a very large percentage of Ring subscribers. If the goal is to, instead, beta test this feature with those without shared users on their accounts, that's fine. That's not the way it is being advertised, however. Can't make those kinds of errors in judgement these days. Ring is still the best option for the vast majority of users, I suspect, but these decisions don't inspire confidence in the software development team. It's not hard to poll users these days in addition to the dedicated R&D team(s). Ring should be doing better.
•7
22-04-2021 06:39:52
- T
I had the same question. I do not see this being a useful feature if every time I leave the house it wants to arm even though a shared user is still in the home.
•6
14-03-2021 01:47:47
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- M
Please add an option to enable this when multiple users are in the household
•4
15-08-2021 03:32:20
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- J
I just set this feature up on my phone and then saw this post. What a waste of time. If GeoFence does not look at multiple users, what good is it! I'll be turning this off immediately.
•2
15-08-2021 04:22:46
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- J
Is this still true? Holy cow, what a completely useless feature. Stop releasing beta features until you hire a product manager to actually review them.
•4
14-09-2021 05:18:55
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Caitlyn_Ring
Hi @penicillinman. At this time, it's not possible to set the Geofence feature up to trigger a reminder only if both users are outside the perimeter. Other users have requested this feature before. You're welcome to add your feedback to this request, which helps us to organize and share your requests with our teams.
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04-03-2021 08:02:26
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