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U
Floodlight cam does not alert when person walk by consistently
hardwired-security-cameras

Hello all, I am new to this. I have purchased a floodlight cam wired plus. I have everything set up, wifi is good all of my set up are good, checked and re checked. I can see the person walking by clearly and no sensors alarms go on 75 % of the time.  25% works, I can be right in front of the camera at 8 feet and it does not pick me up, does not pick up the truck or quad getting in the yard. At this time this is pretty useless. I did a reboot, all the health check are good. I have checked with a friends who has the same and at this point we are lost on why this is not working???? Help please!

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12-01-2025 06:24:17

Responses (1)

  • J

    Hi @user_70d849. I recommend adjusting your Motion settings, like increasing your Motion Sensitivity, adjusting your Motion Zones and enabling Smart Alerts. This Help Center page will show you how to find these settings. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

    0

    16-01-2025 11:22:07

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