Ring Alarm

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B
Delay enter not requested
negative-feedback
alarm
troubleshooting

Hi, When i get home and the front door is open the 30-seconds delay begins this is normal because it is set as well. However, if I pass in front of the motion detector, it will sound only from the end of the timer (though, I set it up without delay) :unamused:On the other hand, if my front door has not been opened, it triggers without delay... Do you have this problem? I made sure to trap the intruder if he has to go through the front door and prevent him from continuing his progressThank you for your help :slightly_smiling_face:

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19-08-2022 02:57:25

Responses (3)

  • C

    Hi @belier13. As @SolarEclipse mentioned, this behavior is how the Ring Alarm is supposed to function. Since you have opened the front door where you have an Entry Delay in place, that Entry Delay is counting down and giving you the 30 seconds you have chosen in order to disarm the system. You can read more about how the Entry and Exit Delays work in our Help Center article [here](https://support.ring.com/hc/en-us/articles/360030784072-Setting-Ring-Alarm-Entry-and-Exit-Delays).

    1

    19-08-2022 17:28:05

    • T

      Hi @Frustrated427. Thank you for your feedback about this. I can appreciate your point of view and understand that there is no "one setting fits all". For now, this is the way the system operates and the best way to introduce change would be to create a Feature Request and share it so other neighbors can vote for it and add interest. Thank you for your continued conversation here in the Community.

      0

      25-08-2022 17:25:59

        B

        It would be better to reduce the entry time by default. Because 60 seconds is huge...

        0

        25-08-2022 22:03:42

    • N

      I found this thread on google as I was trying to figure out why my motion sensor located outside of entry zones with delay was not triggering during this delay.I must say that I am disappointed to see that "Ring" considers this normal.Do you intend to offer a solution for users who want their motion detector to act immediately even during the deactivation delay?Currently this detector is useless unless someone teleports inside my home, which you will agree is impossible.

      0

      29-04-2023 11:45:38

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