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Base station keeps losing wifi, can I turn off that notification only
hardwired-battery-video-doorbell

Hello, thanks to our AT&T friends, our internet recycles itself around 4am. So most nights our ring alarm base station will go off line, send us a notification and then 2 minutes later send us another notification to let us know that it is connected again. Is there a way to turn off the notification for the wifi loss only? Thanks

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03-02-2021 01:24:05

Responses (1)

  • M

    Good question, @Travisnjennr! Your Alarm related notifications can indeed be controlled and customized through the Ring app. While logged in on the Ring app, open the main Menu, select Settings, and then select Alarm Alerts. There you should see a tab for Push Notifications, in which these toggles will allow you to avoid certain alerts. Cellular Backup seems relevant as this will notify you when your Base Station uses cellular backup due to network loss. I hope this helps! :)

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    04-02-2021 03:37:21

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