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E2E encryption for video's in cloud also disables live view for shared users; Two owners on the Ring account is not possible
app-settings
I have a Ring system with a doorbell and multiple cameras. What is already limiting is that only one owner can be registered. So now we have an owner and a shared user. Now we have enabled E2E encryption for a number of cameras. These then appear to be no longer visible live to the shared user. Why? It is indicated that the E2E encryption is intended for videos in the cloud not for live video watching in your system!! This really hampers our usage.
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20-10-2024 05:29:32
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user_9b1606
Agreed - cannot use the feature without shared user access (at least for live view). Similarly Echo Show should be able to view Live stream too.
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14-04-2025 12:58:09
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