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The Products category is your home for all Ring device products.

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user_17e317

Accepted Solution

Number of devices on a basic plan

Hi I’ve tried the online chat to ask this question but had no luck. Does anyone know how many devices are covered in a basic plan? How many are covered on a standard plan?

21

2

0

1

19-11-2024 03:49:04

user_17e317

Number of devices on a basic plan

Hi I’ve tried the online chat to ask this question but had no luck. Does anyone know how many devices are covered in a basic plan? How many are covered on a standard plan?

5

2

0

1

19-11-2024 03:49:03

user_58f901

24/7 Recording on battery power

app-settings

battery-video-doorbell

troubleshooting

We have just upgraded our plan in order to have 24/7 Recording however the app will not allow 24/7 Recording on battery cameras (even though they are connected to solar power). Is there a way we can override this? If not we have no use for the premium plan as the only difference was 24/7 Recording.

36

2

0

1

17-11-2024 03:57:29

Recent Discussions

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D

Doorbellworrier

Change date of plan payment

cs-support

Hi How can I change the date of my plan payment? Thanks

2

1

0

0

21-11-2024 09:59:37

user_4fdcf8

Wi-Fi connection

troubleshooting

Hi I have tried the help chat and contact number for UK but can’t get support. Trying to connect a 2nd Generation video doorbell after having Wi-Fi upgraded. Not working or recognising Wi-Fi password but it could be down to doorbell only working with 2.4Ghz signal. Wondered if anyone had similar pr

7

1

0

0

21-11-2024 07:01:32

user_d362d0