Ring Security Cameras

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P
New black car not detected
hardwired-security-cameras
troubleshooting

I just switched from a white car to a black one. We are no longer triggering the camera with movement from the car. Nothing else has changed. Every other car is detected, even the fat neighbor hood cat is detected, but not my car, pulling in or out of the garage, via the driveway. It’s like I never leave the house or come back. The flood light, which I depend on for safety and security are therefore not switching on either. Any ideas on how to fix this?

1208

0

1

28-08-2021 01:36:14

Responses (2)

  • T

    Hi @Purple. Is there a particular time of day you notice this happening? What adjustments have you made to your Motion Settings? I would try increasing the sensitivity in your Motion Settings and ensure that your Floodlight Cam is properly positioned as described in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360000124983-Proper-Positioning-for-Your-Floodlight-Cam#:~:text=Floodlight%20Cam%20works%20great%20at,reduces%20your%20Optimal%20Motion%20Zone.).

    1

    30-08-2021 07:03:50

    • R

      Maybe something IN the car is blocking the signal? Like radar?

      0

      04-03-2022 07:50:10

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