Responses (5)

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  Caitlyn_Ring

  Accepted Solution

  If your Ring Camera is outside, different factors such as the weather, particularly wind, can cause different sounds on the Camera when viewing video playback. Some outdoor sounds may be unavoidable. For any other sound or audio issues, try the troubleshooting steps found here. If you need further help with your Ring device, our support team can take a closer look. You can get in touch at one of the numbers here, or on Facebook @Ring by sending a private message. 

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  13-04-2023 06:00:41

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• C

  Caitlyn_Ring

  Hi @user6973. I reviewed the video you shared but wasn't able to hear any loud bang sound as you're describing. The audio is louder for the first second or so of the video, and then the audio levels out and is consistent through the rest of the video. Different factors such as the environment and weather, particularly wind, can be at play here as well.

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  13-12-2021 10:55:02

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  user6973

  The bang noise can be clearly heard prior to 1 sec of recording. My next issue is the stick up cam continues to go offline every 2 weeks.

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  21-01-2022 02:33:21

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  Caitlyn_Ring

  @user6973 If you're experiencing connectivity concerns with your Stick Up Cam and it's disconnecting frequently, I'd suggest checking the RSSI first. This is a measure of the wifi signal strength that your Ring device is receiving. A higher RSSI could cause the wifi to disconnect, and there may be interference at play. I hope this helps! 

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  24-01-2022 09:19:46

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  Mamabearx3

  Did they ever give actual answers and fix it. Just got mine and I honestly thought my camera caught the sound of gun shots. Them realized its the 1st sec of every video. Annoying.

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  25-03-2023 03:32:47

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  tabaholic

  Did this ever get solved?

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  11-04-2023 02:28:43

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  13-05-2023 06:01:19

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  G

  griddy

  I have same problem! Just got my cameras and the bang at the start of every video is awful! I initially thought it was a gunshot too. Ring, what the heck? 

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  04-08-2024 02:48:03

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  user_15711f

  I’m here because I have the same issue. Loud bang at the start of every recording 

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  15-07-2024 11:46:23

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  user_f3b111

  Same here!

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  20-07-2024 03:59:12

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  user_ece010

  Did u fix ur issue? My ring has also been doing that and it annoys the crap outta me...

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  29-07-2024 02:28:21

• D

  DCSQUEEN

  Yes!

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  04-08-2024 02:07:46

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