Ring Alarm
Smart Lock - how to know if the smart lock chose can fit to replace my existing lock?
How can I determine which smart lock to select to replace my exisitng lock? (See attached) I'm also residing in Europe (if that makes a difference?) any help would be greatly appreciated
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06-10-2020 04:51:18
Responses (6)
- J
Will a Smart Lock that works with Ring Alarm necessarily work with Ring Door Bell?
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16-04-2023 03:07:41
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- J
Hi @Jocar. No, a smart lock that works with the Ring Alarm will not work with your Doorbell. If you are looking to integrate a smart lock with a Ring Doorbell I recommend looking into [Amazon Key integration](https://support.ring.com/hc/en-us/articles/360027029411-Amazon-Key-Works-With-Ring-).
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17-04-2023 06:57:54
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- J
Justin - Before I saw your answer, I called Ring's support line and was told that if a digital lock has Z-Wave technology, it will work with and be accessible through my Ring phone app. So which one of you is correct?
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18-04-2023 02:27:48
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- J
@Jocar. Yes, that is correct. A smart lock that works with the Ring Alarm System can be managed through the Ring app. It just does not integrate with your Doorbell, as I mentioned. This Help Center [article](https://support.ring.com/hc/en-us/articles/360016519732-Integrating-Works-With-Ring-Door-Locks-with-Your-Ring-Alarm) will give you information on how smart locks work with a Ring Alarm.
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19-04-2023 05:36:42
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Boone
Hello @steve03 , Here is an online link to compatible locks for use with the Ring Alarm system: [https://support.ring.com/hc/en-us/articles/360017691131-Works-With-Ring-Locks-Compatible-With-Ring-Alarm](https://support.ring.com/hc/en-us/articles/360017691131-Works-With-Ring-Locks-Compatible-With-Ring-Alarm) And if you have more questions about locks, there is additional information online: [https://support.ring.com/hc/en-us](https://support.ring.com/hc/en-us) And you can also contact Ring Support for additional help and answers: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) Unfortunately, due to the Covid-19, their available hours have been changed also: [https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19) I hope this information is helpful :)
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06-10-2020 09:58:07
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