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Ring server addresses?

Hi there, This question is for ring employees ONLY. I have a ring alarm + smart lighting system and noticed a few server addresses trying to communicate with devices behind my router's firewall and they were: prd-hapi-us.prd.rings.solutions prdw-hub-us.prd.rings.solutions Are these servers ring servers and are they needed? Thanks.

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24-04-2020 11:32:22

Responses (1)

  • C

    Hey @RngCstmr. I checked with my teams and they have ensure me that these server addresses are needed! They're needed as they are used to ensure the Ring Alarm's connectivity stable and on-going. Please ensure you are not blocking these and letting them pass through. Hope this helps. :)

    1

    24-04-2020 06:22:37

      R

      Great! Thanks so much for the timely and helpful response Chelsea.

      1

      25-04-2020 09:26:06

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